At Surprise Basket, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, email address, shipping address, phone number, and payment information when you place an order.
  • Non-Personal Information: This includes data like your browser type, device information, IP address, and website usage details, which we collect to improve our services.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate with you regarding your order or any other inquiries.
  • Improve our website, services, and customer experience.
  • Send promotional materials or offers (if you’ve opted in for newsletters).

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your sensitive data, including payment details, is processed through a secure server with encryption technology.

4. Sharing Your Information

We will never sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and processing payments.
  • Legal Requirements: If required by law or to protect our legal rights, we may disclose your personal information.

5. Cookies

We use cookies to enhance your browsing experience. Cookies help us analyze web traffic and provide personalized content. You can choose to disable cookies through your browser settings, but this may affect the functionality of some parts of our website.

6. Your Rights

  • Access and Update: You can access and update your personal information by contacting us at surprisefoods.gurugram@gmail.com.
  • Opt-Out: If you no longer wish to receive promotional emails or newsletters, you can opt-out by following the unsubscribe link in any email or contacting us directly.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect or store personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us at:

By using our website and services, you agree to the terms outlined in this Privacy Policy.

Thank you for trusting Surprise Basket with your personal information!